Privacy Policy

1. Introduction

CRX Universal LLC ("CalScan AI," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you use the CalScan AI mobile application (the "App").

By creating an account and using the App, you expressly accept our Terms of Service and this Privacy Policy, which govern our relationship and your use of the App, including data sharing practices described below.

2. Data Controller and Contact

Email: legal@calscanai.com

For EU/UK users, Data Protection Officer email: dpo@calscanai.com

3. Age Restrictions

The App is intended for users aged 16 and older. We do not knowingly collect or retain personal information from children under 16.

If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will promptly delete it. Please contact us at legal@calscanai.com if you believe this has occurred.

4. Information Collected

We collect information you provide directly such as account details, profile and health information, meal photos ("User Content"), and data from optional third-party integrations (e.g., Apple Health) with your consent.

We also collect technical and usage information automatically to maintain and improve the App.

Subscription transaction data is received from app stores; payment card information is not stored directly by us.

5. Use of Your Information

Your information is used to deliver our contracted services including nutritional analysis, goal tracking, account management, app improvement, and compliance with legal obligations.

6. Data Sharing

We do not sell your personal information.

We share your data only with essential service providers (e.g., cloud hosting, analytics, authentication, subscription management) under strict confidentiality agreements to support app operations.

Legal disclosures are made when required by law or to protect our rights or the safety of users or the public.

7. International Data Transfers

Your data is primarily stored and processed on United States servers. For users in the EU and UK, we ensure data transfers comply with applicable legal safeguards such as Standard Contractual Clauses.

8. Data Retention and Deletion

We retain your data only as long as necessary for the purposes described, account activity, or legal compliance. Meal photos may be retained for up to two years or until account deletion.

Once Free Tier meal photos are included in AI training datasets, they cannot be individually removed from the trained models.

Upon account deletion, we delete most personal data within 90 days.

9. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including encryption, secure infrastructure, and regular audits.

10. Your Privacy Rights

You may contact us at legal@calscanai.com to request access, correction, deletion, or other rights regarding your personal data. Verification may be required.

EU, UK, and California residents have additional statutory rights to restrict or object to processing and to obtain information about how data is used.

Please note that use of the Free Tier service constitutes acceptance of this mandatory data sharing for AI training purposes, and users may not opt out of this sharing while active on the Free Tier.

11. Marketing Communications and Cookies

You may opt out of marketing communications at any time via in-app settings or email unsubscribe links.

Our App uses essential and analytics cookies exclusively and does not employ third-party advertising cookies.

12. Updates to This Policy

Material changes to this Privacy Policy will be communicated via email and in-app notification at least 30 days prior to taking effect.

13. Contact Information

Privacy questions or requests may be directed to: