Privacy Policy


Effective Date: 03/03/2025


This Privacy Policy describes how CalScan AI (hereinafter, "the App") collects, uses, stores, and protects the personal data of users (hereinafter, "User" or "Users"). By using the App, the User agrees to the terms of this Privacy Policy. If the User does not agree to the terms of this Privacy Policy, they are encouraged not to use the App.


1. Data Controller
CRX Universal LLC
817 S MACAURTHUR BLVD STE 115 1025 COPPELL, TX 75019
info@calscanai.com


2. Data Collected
CalScan AI collects different types of personal and non-personal data in order to provide its services effectively and in a personalized manner.

2.1 Data Provided Directly by the User

  • Registration Information: Name, surname, email, password, and/or login credentials via social or third-party platforms (e.g., Google, Facebook, Apple).
  • Nutritional Preferences and Goals: Information on weight, height, age, health goals (e.g., weight loss, maintenance, muscle gain), dietary restrictions or preferences (e.g., vegetarian, gluten-free).
  • User-Generated Content: Includes meal history, personal notes, comments, or other information voluntarily shared by the User.

2.2 Data Collected through App Features

  • Food Analysis Photos and Images: The App uses the device's camera to capture images of meals. These images may be sent to vision services (e.g., image recognition APIs) to identify foods and calculate their nutritional content.
  • Activity and Health Data: If the User chooses to sync the App with platforms such as Google Fit, Apple Health, or Fitbit, CalScan AI may collect data related to physical activity (steps, calories burned, etc.) to provide a more comprehensive nutritional monitoring.

2.3 Data Collected Automatically

  • Usage Data: Information on how the User interacts with the App, including log data, device type, operating system, IP address, access times, and visited pages/features.
  • Cookies and Similar Technologies: If used within a browser or related website, the App may use cookies or similar technologies to collect browsing data and enhance the User experience. (For more details, see section 8.)

2.4 Payment Data

  • Billing Information and Transactions: If the User subscribes to a subscription (Pro or Elite) or makes in-app purchases, financial data (e.g., payment method, card expiration date) may be collected. The App relies on third-party payment providers (App Store, Google Play Store, PayPal, Stripe, etc.) and does not directly store sensitive credit/debit card information.


3. Purposes and Legal Basis of Data Processing
CalScan AI uses the collected personal data for the following purposes:

  • Provision of Service:Process meal photos for calorie and nutrient calculation.
    Display User's progress toward nutritional goals.
    Enable synchronization with third-party apps/services (e.g., Google Fit, Apple Health).
  • Account Management and Support:Create and manage the User's account.
    Provide assistance and respond to support or information requests.
  • Enhancement and Personalization of Experience:Analyze User behavior (in aggregate or individually) to provide personalized nutritional advice and improve the user experience.
    Offer challenges, badges, and gamification features based on the User’s preferences.
  • Billing and Subscriptions:Process payments and manage subscription billing.
  • Marketing and Communications:Send push notifications, promotional emails, or newsletters to which the User has consented.
    Send communications regarding new services, promotions, or features (with the option to unsubscribe at any time).
  • Compliance with Legal Obligations:Comply with legal provisions, regulations, and judicial orders or requests from supervisory bodies.
    The legal basis for processing is the User's consent, the performance of a contract to which the User is a party, compliance with legal obligations, or the legitimate interests of the Data Controller (e.g., preventing fraud and enhancing security).

4. Sharing of Data
CalScan AI may share the personal data of Users with:

  • Third-Party Service Providers: To manage specific functionalities (photo analysis, payments, hosting services, marketing). These entities are contractually obligated to protect personal data and use it solely for the agreed-upon purposes.
  • Competent Authorities: When required by law, judicial proceedings, or to respond to legitimate requests from authorities.
  • Third Parties in Aggregate or Anonymized Form: Statistical data that does not identify the User (e.g., usage trends, average nutritional analysis), which may be shared for research or marketing purposes. Data will not be sold to third parties for commercial purposes and will not be shared with third parties except as specified above or with the User’s consent.


5. Data Retention
CalScan AI retains User personal data for the time necessary to provide the services described in this Privacy Policy and for any additional retention periods required by law. Specifically:

  • Active Account: Data is retained as long as the account remains active.
  • After Deletion: Some data may be retained in aggregated or anonymized form for statistical purposes or to comply with legal obligations (e.g., accounting, tax).


6. Data Security
The security of information is a priority for CalScan AI. Adequate technical and organizational measures are implemented to protect data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Data encryption in transit (SSL/TLS).
  • Access controls for personnel and service providers.
  • Regular backups to prevent data loss. However, no system is completely secure; the User is responsible for keeping their credentials secure and immediately reporting any unauthorized use of their account.


7. User Rights
The User, as the data subject, has the rights provided by applicable law (EU Regulation 2016/679 – GDPR, if applicable), including:

  • Right of Access: Obtain confirmation as to whether or not personal data concerning them is being processed and, if so, to access a copy.
  • Right to Rectification: Correct inaccurate data or complete incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request the deletion of personal data when no longer necessary or if processing is unlawful.
  • Right to Restrict Processing: Request that data is processed only for specific purposes.
  • Right to Object: Object to processing for reasons related to their particular situation.
  • Right to Data Portability: Receive personal data in a structured format or request its transmission to another controller.
  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of processing based on consent before the withdrawal. To exercise these rights, the User can contact the Data Controller at the details provided in section 1. If the User believes that the processing of their personal data violates the applicable law, they may file a complaint with the competent supervisory authority.


8. Cookies and Tracking Technologies
If the App or its web versions use cookies or similar technologies, these tools are used to:

  • Store preferences and sessions.
  • Analyze traffic and usage of the App to improve the service.
  • Personalize content and advertisements (if applicable). The User can manage cookie preferences through their browser settings or, if available, through a consent banner integrated into the App or website. Blocking all cookies may limit some functionalities of the App.


9. Privacy of Minors
CalScan AI is not intended for minors under the age of 16 (or the minimum equivalent age according to local legislation), and does not knowingly collect personal data from minors. If the App is used by a minor, explicit and verifiable consent from a parent or legal guardian is required. If a parent or guardian believes a minor has provided personal data without the proper consent, they are encouraged to contact the Data Controller to remove such information.


10. Changes to This Policy
CalScan AI reserves the right to update or modify this Privacy Policy at any time. Changes will be effective from the date of publication on the App or a linked website. It is the User’s responsibility to periodically review this page for updates. In the case of significant changes, notification may be provided via email or in-app notification.


11. Contact
For any questions, concerns, or requests regarding this Privacy Policy or the processing of personal data, the User can contact the Data Controller at the following contact details:
info@calscanai.com


Last updated: 03/03/2025