Last Updated: 03/03/2025

1. Introduction

Welcome to CalScan AI (the “App”), developed and operated by CRX Universal LLC (the “Company,” “we,” “us,” or “our”). By accessing or using the App, you (“User,” “you”) agree to be bound by these Terms and Conditions (the “Terms”). If you do not accept or agree to these Terms, please discontinue use of the App immediately.

These Terms apply to all visitors, users, and others who access or use the App. They govern your use of the Service and form a legally binding contract between you and CRX Universal LLC.

2. Definitions

• “App”: The CalScan AI mobile application and any related websites or services.
• “Company,” “We,” “Us”: CRX Universal LLC, its affiliates, officers, employees, and agents.
• “User,” “You”: Any individual accessing or using the App for any purpose.
• “Service”: All functionalities, features, content, and information provided through CalScan AI.
• “Subscription”: Any paid plan or membership offering enhanced or additional features within the App.

3. Eligibility

Age Requirement: Users must be at least 18 years old or have explicit consent from a parent or legal guardian who agrees to be bound by these Terms on the user’s behalf.

Compliance with Laws: You are responsible for ensuring that your use of the App complies with all applicable local, state, federal, and international laws and regulations.

Accuracy of Information: You agree to provide true, accurate, current, and complete information when creating an account and using the App.

4. Account Creation and Security

Registration: To access certain features, you may be required to create an account by providing a valid email address and setting a secure password.

Account Responsibility: You are solely responsible for maintaining the confidentiality of your login credentials and for any activities that occur under your account.

Unauthorized Access: You agree to notify us immediately at support@calscanai.com of any suspected or actual unauthorized use of your account or breach of security.

Account Sharing Prohibited: You may not share your account with others. The Company reserves the right to suspend or terminate any account that is shared between users.

5. Service Features and Limitations

Nutritional Analysis: CalScan AI uses AI-based image recognition and third-party databases to provide estimated nutritional data, including calorie counts and macro/micronutrient breakdowns.

Healthy Eating Score (HES): The App may calculate a proprietary score based on your logged dietary intake. This score is for informational purposes only.

No Professional Advice: All information provided by the App is not a substitute for professional medical or nutritional advice. Users with specific dietary or health concerns should consult qualified professionals.

Data Accuracy: Although we strive to provide accurate data, we do not guarantee the completeness or correctness of the nutritional information, as it may depend on third-party sources and the quality of user-submitted images.

Technical Requirements: Access to certain features may require an internet connection, compatible device, and updated operating systems. We are not liable if technical limitations prevent you from using the Service fully.

6. Subscriptions and Payments

Subscription Plans: The App offers paid Subscription plans that grant Users additional or enhanced features. Specific pricing details are displayed within the App interface and may vary based on region, promotions, and applicable taxes.

Free Trial: A free trial may be offered to new users. The length and availability of the free trial are subject to change at the Company’s discretion.

Auto-Renewal: Unless canceled, Subscriptions typically auto-renew at the end of each billing cycle. Users must cancel their Subscription at least 24 hours prior to renewal to avoid being charged for the next billing period.

Payment Processing: All payments are processed by Apple App Store or Google Play Store. The Company does not handle or store payment information and is not responsible for payment disputes or billing errors. Please refer to the relevant app store policies for details.

7. Cancellation and Refund Policy

Cancellation: You may cancel your Subscription at any time through your account settings on the Apple App Store or Google Play Store. Cancellation will prevent any future charges but will not grant a refund for the current billing cycle.

Refunds: All refunds are processed solely through the Apple App Store or Google Play Store. The Company does not offer refunds directly. Users with billing errors or technical issues must request refunds from their respective app stores, which will determine eligibility in accordance with their own policies.

Effect of Cancellation: Upon cancellation, you retain access to premium features until the end of your current billing period. After that, your Subscription reverts to a free plan (if available), or your access to certain features is disabled.

8. Privacy and Data Protection

Privacy Policy: By using the App, you agree to the Privacy Policy available at [Privacy Policy Link]. The Privacy Policy explains what data we collect, why we collect it, and how we use it.

Data Collected:User-Provided Data: Email address, dietary preferences, photographs of meals, etc.
Automatically Collected Data: Device model, OS version, usage logs, IP address.
Derived Data: Food history, trends, Healthy Eating Score calculations.

Data Usage: We use collected data to personalize your experience, improve AI analysis, and perform internal analytics. We may also use aggregated or anonymized data for research and development.

Data Sharing: The Company may share anonymized and aggregated data with commercial partners or research organizations to improve nutrition, wellness, and AI algorithms. No personally identifiable information is shared without explicit user consent, unless required by law.

Security Measures: We employ industry-standard security measures to protect your data. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

9. User Responsibilities

Lawful Use: You agree to use the App only for lawful purposes and in accordance with these Terms and any applicable laws or regulations.

Accurate Information: You are solely responsible for the accuracy of the data you upload or log in the App, including meal photographs and nutritional entries.

Prohibited Activities:Engaging in unauthorized access or attempting to hack the App or its infrastructure.
Distributing viruses, malware, or other harmful software.
Using bots, scrapers, or automated tools without prior written permission.
Impersonating another person or entity or misrepresenting your affiliation with any individual or organization.

Accountability: Any violation of these Terms may result in immediate suspension or termination of your account, as well as possible legal action.

10. Changes to Terms and Conditions

Right to Modify: The Company reserves the right to modify, update, or replace these Terms at any time, with or without prior notice.

Notification Method: Users will be notified exclusively via email sent to their registered address. We may also post a notice within the App.

Acceptance of Updates: Your continued use of the App after the effective date of such modifications will constitute acceptance of the new Terms. If you do not agree with the revised Terms, you must stop using the App and, if applicable, delete your account.

11. Disclaimers and Limitation of Liability

Disclaimer of Warranties:The App, including any content or features, is provided on an “as is” and “as available” basis.
The Company makes no warranties, whether express or implied, regarding the reliability, availability, accuracy, or suitability of the App for any particular purpose.

No Medical or Nutritional Advice:The information provided through CalScan AI is not intended to diagnose, treat, cure, or prevent any disease.
Users should always consult a licensed healthcare professional before making significant changes to their diet or lifestyle.

Limitation of Liability:CRX Universal LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to your use or inability to use the App.
We are not responsible for any errors in nutritional data, nor for adverse health outcomes based on reliance on that data.
In jurisdictions not allowing the exclusion or limitation of liability, the Company’s liability will be limited to the fullest extent permitted by law.

Third-Party Content: The App may link to third-party websites or services. We do not endorse or assume responsibility for any third-party content or practices.

12. Account Suspension and Termination

User-Initiated Termination: You may terminate your account at any time by contacting support@calscanai.com. Upon termination, your personal data may be deleted or anonymized according to our Privacy Policy, unless retention is required by law.

Company-Initiated Suspension/Termination:We may suspend or terminate your account immediately for any breach of these Terms, illegal conduct, or actions deemed harmful to the App or other users.
No refunds will be provided for remaining Subscription periods if termination is due to a violation of the Terms.

Data Preservation: We may retain certain data for a limited time for audit or legal compliance purposes.

13. Intellectual Property

Ownership: All content, trademarks, logos, code, and design elements within CalScan AI are the exclusive property of CRX Universal LLC and are protected by international intellectual property laws.

License: The Company grants you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes, subject to these Terms.

Restrictions: You may not copy, modify, distribute, sell, reverse-engineer, or otherwise exploit any portion of the App without the Company’s prior written consent.

Violations: Unauthorized use of the Company’s intellectual property may result in legal action.

14. Governing Law and Jurisdiction

Governing Law: These Terms shall be governed exclusively by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflicts of law principles.

Exclusive Jurisdiction: Any disputes arising out of or relating to these Terms, the App, or the Service shall be subject to the exclusive jurisdiction of the state or federal courts located in Wyoming, USA. You agree to submit to the personal jurisdiction of such courts.

Waiver of Objections: You waive any objections to venue, forum non conveniens, or lack of personal jurisdiction regarding disputes arising under these Terms.

15. Indemnification

You agree to defend, indemnify, and hold harmless CRX Universal LLC, its affiliates, officers, employees, agents, and licensors from and against any and all claims, damages, liabilities, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to:

Your use of the App or the information obtained through it.

Any breach of these Terms.

Any violation of applicable laws or regulations.

Infringement of any third-party right, including intellectual property or privacy rights.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision will be interpreted as closely as possible to its original intent.

17. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company regarding the use of the App and supersede any prior or contemporaneous understandings, communications, or agreements—whether written or oral—relating to the App.

18. Contact Information

If you have any questions, concerns, or requests regarding these Terms or the App, please contact us at:

Email: support@calscanai.com

We aim to respond to all inquiries in a timely manner, typically within 48 hours on business days.

By using CalScan AI, you acknowledge that you have read and understood these Terms and agree to be bound by them.